The Nest thermostat is one of the most popular smart thermostats you can get. And for good reason. It picks up on your temperature preferences and creates an energy-efficient schedule to match. And through geofencing with your phone, the Nest Learning Thermostat and Nest E realize when you’re at your residence or out and about and can change temps to help you save even more.

The Nest can be used with a vast range of 24-volt heating and cooling systems, but it’s always a good idea to check the Nest thermostat compatibility checker before installing one. Don’t forget to contact your energy provider for valuable rebates, because you could be able to get a Nest for free or close to it.

Once you’ve confirmed it’s compatible, you can either install it on your own or call a HVAC professional like Freed Heating & Air Conditioning. If you’re putting it in yourself, you’ll notice a terminal for the C-wire, or common wire. This wire is only used for powering your thermostat. If your residence or HVAC system is older, you might not have one of these wires. In the majority of cases, Nest says this isn’t a setback as the thermostat can draw ample power from other heating and cooling wires.

Sometimes, your heating and cooling system could require that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Malfunctions

The Google Nest Thermostat is better than aging programmable thermostats that rely on a combination of wiring and AA batteries for power. It uses a rechargeable lithium-ion battery and wiring to connect to Wi-Fi, power its digital display and run your heating and cooling system.

8 Common Nest Thermostat Problems

If it can’t get adequate power, Nest says you could have some of these troubles:

  1. Bad battery life.
  2. Thermostat motion sensing is disabled.
  3. Your thermostat occasionally disconnects from Wi-Fi.
  4. Your system unexpectedly turns on or off, or won’t shut off.
  5. Your system is creating odd noises, such as chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or repeatedly turning on and off in a short period of time.
  7. There is a delay message on your Nest thermostat’s screen, such as “heating is delayed for 2:30 minutes.”
  8. The system fan is continuously running, won’t run or turns off and on frequently in a short period of time.

You could believe something is wrong with your heating and cooling system, but if you just started using the Nest, we recommend you check your thermostat first. This is especially true if the weather is moderate, and you haven’t been using your heat or air conditioning much.

Our Specialists Can Resolve Nest Thermostat Problems

If you’ve tried Nest thermostat troubleshooting on your own but can’t repair the dilemma, a smart thermostat pro like one from Freed Heating & Air Conditioning can provide support. We can identify the issue and install a C-wire, if required.

Smart thermostats such as the Nest are designed to make your life easier, with automatic energy-efficient programming and the option to monitor temps while you’re on the go. It’s a frustrating experience when yours won’t operate properly, but our heating and cooling specialists at Freed Heating & Air Conditioning can resolve the problem quickly.

If you’re running into weird heating and cooling behavior with your new Nest, call us at 309-323-9584 to schedule your appointment now.