The Nest thermostat is one of the top-selling smart thermostats you can get. And for good reason. It picks up on your temperature preferences and makes an energy-efficient schedule to match. And through geofencing with your phone, the Nest Learning Thermostat and Nest E are aware of when you’re at your house or away and can adjust settings to help you save even more.

The Nest can be used with a vast range of 24-volt heating and cooling systems, but it’s always a wise idea to check the Nest thermostat compatibility checker before purchasing one. Don’t forget to check with your energy supplier for valuable rebates, since you may be able to get a Nest for free or close to it.

Once you’ve confirmed it’s compatible, you can either wire it yourself or hire a HVAC pro like Freed Heating & Air Conditioning. If you’re installing it yourself, you’ll see a terminal for the C-wire, or common wire. This wire is solely used for powering your thermostat. If your home or HVAC system is older, you might not have one of these wires. Most of the time, Nest says this isn’t a setback since the thermostat can pull enough power from other heating and cooling wires.

In some instances, your heating and cooling system might need that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Malfunctions

The Google Nest Thermostat is better than aging programmable thermostats that have a combination of wiring and AA batteries for power. It has a rechargeable lithium-ion battery and wiring to connect to Wi-Fi, power its digital display and turn on your heating and cooling system.

8 Common Nest Thermostat Problems

If it can’t draw ample power, Nest says you might encounter some of these issues:

  1. Bad battery life.
  2. Thermostat motion sensing is disabled.
  3. Your thermostat occasionally disconnects from Wi-Fi.
  4. Your system unexpectedly turns on or off, or won’t stop running.
  5. Your system is creating weird noises, like chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or repeatedly turning on and off in a short period of time.
  7. There is a delay message on your Nest thermostat’s screen, like “heating is delayed for 2:30 minutes.”
  8. The system fan is always running, won’t turn on or turns off and on repeatedly in a short period of time.

You might think something is suspect with your heating and cooling system, but if you just installed the Nest, it’s best to check your thermostat initially. This is especially timely if the weather is moderate, and you haven’t been using your heat or air conditioning frequently.

Our Specialists Can Solve Nest Thermostat Problems

If you’ve tried Nest thermostat troubleshooting by yourself but can’t repair the dilemma, a smart thermostat specialist including one from Freed Heating & Air Conditioning can assist you. We can pinpoint the issue and add a C-wire, if required.

Smart thermostats like the Nest are designed to make your life easier, by automatic energy-efficient programming and the option to keep an eye on temps while you’re away from home. It’s a frustrating experience when yours won’t operate correctly, but our heating and cooling specialists at Freed Heating & Air Conditioning can fix the issue quickly.

If you’re experiencing unexplained heating and cooling behavior with your new Nest, call us at 309-323-9584 to schedule your appointment right away.