No big decision should be made without first doing your homework, that includes the decision of picking an HVAC contractor. You’ll want to secure a contractor that will listen to you and ensure they are meeting all your home comfort needs.
HVAC installation is not something you want to try to DIY. You’ll need to find a contractor that is highly skilled in many areas. They will evaluate your home’s load calculation, pull permits to guarantee local codes are met, check piping and a whole slew of steps in-between. If your top-of-the-line system isn’t getting a top-of-the-line installation, you’re more likely to get inferior performance from your system.
The professionals at Freed Heating & Air Conditioning have put together some questions to ask to assist you on your quest of finding your ideal HVAC contractor.
Do they have references or referrals?
When deciding to work with a company they should be able to provide you with a list of recent customers that can corroborate the quality of their work. Once you receive that you can call and ask them about their recent HVAC projects, if they are satisfied with the results and if they would work with the company again in the future.
Some other sources to check with are the ACCA (Air Conditioning Contractors of America) and the Better Business Bureau. Looking up a contractor on BBB will allow you to see consumer ratings and will also show you any customer complaints lodged against a company. The ACCA is a non-profit that enlists the know-how of over 60,000 professionals and 4,000 businesses. Contractors that are members of ACCA are serious about their profession and will gladly provide you with referrals.
An additional option is asking for the help of your friends on social media. These recommendations are received from people you know and trust. You’ll probably not only get feedback on what contractors to use, but also who to avoid. If you’re looking for suggestions from your neighbors, nextdoor.com is literally a your neighborhood’s own social media site.
Are they NATE-certified?
If your contractor is NATE-certified you can guarantee that you’re getting a contractor that meets the highest standards in installation and service. NATE (North American Technician Excellence) is a non-profit organization for HVAC technicians. Before becoming NATE-certified a technician has to pass specialized and real-world tests that were created by a committee of the top industry experts.
Are they properly licensed and insured?
Almost all states require licensure for HVAC contractors. This helps protect consumers from companies that use unqualified workers. A simple online search will show you whether your state requires a license or not. If you are living in a state the requires a license and your contractor doesn’t have one, look elsewhere to avert any issues.
When to ask these questions?
The ideal time to find a quality HVAC contractor is prior to a breakdown. If you get your system checked when it’s operating properly and get your annual maintenance scheduled to keep it running properly.
Relationships built on trust and experience is important to us at Freed Heating & Air Conditioning in Moline. Our professionals will gladly answer any questions you may have about home comfort. Give us a call at 309-323-9584 or set up an appointment with us using our online scheduler.